Agiliux Chat™
Multilingual Virtual Agent for Insurance Intermediaries
Versatile Virtual Agent for Insurance Intermediaries
Elevate insurance broking experience with multilingual AI virtual agent that speaks your clients’ language
Agiliux Chat is a versatile solution offering human-like virtual agents supported by live agents, communicating in over 150 languages via text and audio. It seamlessly integrates across web, mobile, WhatsApp, and phone channels, with pre-trained models for rapid deployment. Serving as a fronted application or fully integrated with other Agiliux products, it serves as a comprehensive broking management system facilitating policy sales, claims processing, self-service, and agent support.
Policy Sale
Interactive Advisory
Empower brokers, delight policyholders, and elevate your business with Agiliux Chat’s Interactive Advisory. Brokers offer personalised advice seamlessly, boosting sales and satisfaction. Policyholders gain clarity and confidence, making informed choices easily. Streamlined workflows and happy clients mean win-win for brokers and insurance companies. Contact us today and unlock the future of personalised insurance experiences.
Product Suggestion
Agiliux Chat equips insurance intermediaries with an interactive policy selection process, enabling them to provide tailored solutions in over 150 languages. Streamline operations, enhance management, and ensure a seamless, satisfying journey for your clients, from selection to claims. It’s a win-win for both brokers and policyholders.
Online Payment
Facilitating secure policy transactions with Agiliux Chat’s integrated online payment feature. Ensuring a seamless user experience, compatible with all Agiliux products, Agiliux Chat empower insurance intermediaries and policyholders with efficient and secure policy sales. Elevate the customer experience while optimising insurance intermediaries’ operations with Agiliux Chat’s user-friendly payment solution.
Certificate Download
Agiliux Chat’s Certificate Upload feature throws outdated, manual processes out the window! Now, effortlessly manage all your policy certificate needs within our secure cloud software. Brokers can upload and download certificates in seconds, freeing up time and boosting efficiency. Plus, they can customise certificates with intuitive tools, adding a personalised touch for each client. Streamlined document management becomes a reality, while policyholders benefit from instant, secure access to their certificates anytime, anywhere. This leads to a smooth, frustration-free experience for everyone involved. Empower your brokers, delight your clients, and ensure seamless certificate management – all with Agiliux Chat.
Policy Verification
Agiliux Chat throws verification nightmares out the window! This intuitive feature empowers both insurance intermediaries (brokers/agents) and policyholders with quick, accurate, and interactive policy checks. Brokers can confirm policies in seconds, saving time for client service and growth. Built-in checks and validations minimise errors, boosting accuracy and peace of mind. Brokers/agents can focus on what matters, leaving tedious tasks behind. Policyholders can get verified quickly with a user-friendly experience, eliminating frustration. Policy holders can get instant access to accurate information, fostering trust and can enjoy a hassle-free process that prioritises your convenience.
Claims Submission
Agiliux Chat reshapes the claims submission process for insurance intermediaries and policyholders. With Agiliux Chat, policy holders/brokers/agents can accelerate claim submissions effortlessly, clearing checklist hurdles swiftly. Users can access 24/7 assistance at every stage, enhancing speed and efficiency and providing a seamless experience, fostering great customer satisfaction and overall insurance experience.
Submit Documents Instantly with Agiliux Chat
Streamline claim settlement processes with Agiliux Chat, allowing end users (Policyholders) to effortlessly upload any document from anywhere at their convenience. The seamless user interface ensures a swift and efficient experience for both insurance intermediaries and policyholders, promoting faster claim settlements and enhancing overall satisfaction.
Claim Tracking and Update
Agiliux Chat streamlines claims submission and settlement for policyholders, brokers, and agents. Each request receives a unique tracking ID, providing hassle-free navigation and timely status updates at every stage. Empower insurance intermediaries and policyholders with a transparent and effortless experience, enhancing satisfaction and efficiency throughout the claims process.
Claims
Simplify Claims Management with Swift Submission, Tracking, and Document Upload
Claims
Simplify Claims Management with Swift Submission, Tracking, and Document Upload
Policy Verification
Agiliux Chat throws verification nightmares out the window! This intuitive feature empowers both insurance intermediaries (brokers/agents) and policyholders with quick, accurate, and interactive policy checks. Brokers can confirm policies in seconds, saving time for client service and growth. Built-in checks and validations minimise errors, boosting accuracy and peace of mind. Brokers/agents can focus on what matters, leaving tedious tasks behind. Policyholders can get verified quickly with a user-friendly experience, eliminating frustration. Policy holders can get instant access to accurate information, fostering trust and can enjoy a hassle-free process that prioritises your convenience.
Claims Submission
Agiliux Chat reshapes the claims submission process for insurance intermediaries and policyholders. With Agiliux Chat, policy holders/brokers/agents can accelerate claim submissions effortlessly, clearing checklist hurdles swiftly. Users can access 24/7 assistance at every stage, enhancing speed and efficiency and providing a seamless experience, fostering great customer satisfaction and overall insurance experience.
Submit Documents Instantly with Agiliux Chat
Streamline claim settlement processes with Agiliux Chat, allowing end users (Policyholders) to effortlessly upload any document from anywhere at their convenience. The seamless user interface ensures a swift and efficient experience for both insurance intermediaries and policyholders, promoting faster claim settlements and enhancing overall satisfaction.
Claim Tracking and Update
Agiliux Chat streamlines claims submission and settlement for policyholders, brokers, and agents. Each request receives a unique tracking ID, providing hassle-free navigation and timely status updates at every stage. Empower insurance intermediaries and policyholders with a transparent and effortless experience, enhancing satisfaction and efficiency throughout the claims process.
Self-Service
Agiliux Chat empowers policyholders to update their contact details effortlessly, anytime, anywhere. This self-service portal reduces manual tasks for insurance intermediaries (brokers/agents), boosting overall efficiency and freeing up valuable time.
Update Contact Details
No more endless calls and paperwork! Agiliux Chat’s self-service portal empowers policyholders to update contact details anytime, anywhere. This simple solution reduces administrative burdens for insurance intermediaries, freeing up valuable time and resources.
Service Requests
Policyholders can initiate any service requests via Agiliux Chat’s intuitive platform and get real-time alerts, ensuring continuous communication during the service request process. Improve customer engagement and efficiently resolve service requests using our comprehensive cloud solutions designed for insurance intermediaries, insurers, and policyholders alike.
Endorsements and Renewals
Equip policyholders with Agiliux Chat’s Self-Service portal for quick endorsements and policy renewals. They can conveniently manage policy updates and renewals, enhancing customer control and engagement enabling policyholders to effortlessly navigate through the process.
Get Statements
Policyholders can access their account statements effortlessly via Agiliux Chat’s Self-Service portal. enabling swift review and secure retrieval from any location at any time.
Ask General Questions
Providing a platform to agents to inquire about their monthly sales performance, track progress towards meeting quotas, and estimate their commission earnings for the month. Enable agents to obtain essential information from the insurer promptly, facilitating informed decision-making and enhancing their overall effectiveness in sales and client management.
Get Policy Update
Agents can conveniently access real-time policy details, ensuring they deliver timely and precise assistance to their clients. With this feature, agents can confidently address client queries and provide informed guidance, enhancing overall service quality and client satisfaction.
Apply for Customer’s Claim
With Agiliux Chat’s agents can create claim requests for their clients from initiation to resolution. By utilising this tool, agents enhance client support, ensuring smooth claim processing and timely resolutions, fostering stronger client-agent relationships.
Endorsement and Renewals
Agents can now facilitate policyholders by expediting policy endorsements and renewals using the Agiliux Chat Agent Support Channel, empowering them to act on behalf of policyholders swiftly.
Get Customer Statement
Agiliux Chat’s Agent Support channel allows agents to directly get customer statements enhancing their ability to cater to client needs and offer personalised services. This leads to increased overall customer and agent engagement through Agiliux Chat Agent Support channel enabling them to go the extra mile for the policyholders.
Agent Support
Empowering agents with interactive support for their own inquiries and client-related questions.
Agent Support
Empowering agents with interactive support for their own inquiries and client-related questions.
Ask General Questions
Providing a platform to agents to inquire about their monthly sales performance, track progress towards meeting quotas, and estimate their commission earnings for the month. Enable agents to obtain essential information from the insurer promptly, facilitating informed decision-making and enhancing their overall effectiveness in sales and client management.
Get Policy Update
Agents can conveniently access real-time policy details, ensuring they deliver timely and precise assistance to their clients. With this feature, agents can confidently address client queries and provide informed guidance, enhancing overall service quality and client satisfaction.
Apply for Customer’s Claim
With Agiliux Chat’s agents can create claim requests for their clients from initiation to resolution. By utilising this tool, agents enhance client support, ensuring smooth claim processing and timely resolutions, fostering stronger client-agent relationships.
Endorsement and Renewals
Agents can now facilitate policyholders by expediting policy endorsements and renewals using the Agiliux Chat Agent Support Channel, empowering them to act on behalf of policyholders swiftly.
Get Customer Statement
Agiliux Chat’s Agent Support channel allows agents to directly get customer statements enhancing their ability to cater to client needs and offer personalised services. This leads to increased overall customer and agent engagement through Agiliux Chat Agent Support channel enabling them to go the extra mile for the policyholders.